Terms & Conditions

Please ensure you read and understand the following terms and conditions pertinent to your accommodation rental. If you have any queries, please do not hesitate to contact us (hereafter called the Owner) for clarification before you sign the booking form.

Whilst we reserve the right to increase or decrease accommodation prices at any time, we will confirm to you the current price at the time of booking. As soon as you have confirmed your booking and paid your deposit or full payment, the cost of the rental is guaranteed against any further increase. This guarantee is offered subject to our terms and conditions and payment being adhered to and providing you do not make further amendments to your holiday arrangements.

Your holiday home rental includes Accommodation as booked, including services e.g.. Gas, water and electricity, (excludes pool heating unless otherwise stated). Toiletries are provided for only one night. You will need to buy dishwasher and clothes soap, along with other products at the local grocery.


NOT included in our rental prices: a) Flights b) Car Hire c) Holiday Insurance d) Pool Heating

1. Bookings are valid after:

  1. The booking form has been completed and signed and received by the Owner and
2. The appropriate deposit has been paid and
3. The booking has been confirmed in writing by the Owner to the Guest.

2. The person, who signs the Booking Form certifies that he or she is authorised to agree the Booking Terms and Conditions on behalf of all persons included on the Booking Form, including those substituted or added at a later date. The signatory must be a member of the party occupying the property and must be 21 years or over. Bookings cannot be accepted from parties of young people under 21 years of age.

3. A deposit of £100 / $175 per week must accompany bookings, which is non-refundable. Upon clearance of the payment, the booking is confirmed.

4. The balance must be paid ten weeks prior to the commencement of the holiday.


5. We reserve the right to treat the booking as cancelled if we do not receive the balance by the due date. Any cancellation charges detailed elsewhere in this document will then apply.

6. In the event of a cheque not being honoured by the bank on which it is drawn we will make a charge of £30/$53 to cover the bank charges and our administration costs.

7. If the Guest wishes to cancel the booking he should advise the Owner immediately by telephone followed by confirmatory letter. The Owner shall be entitled to retain all payments already made (except the Security Deposit) and to recover, if not already paid, the balance of the hiring charge as follows:

More than 60 days prior to departure: loss of deposit only

60 days notice or less: 100% of the rental charge

8. If you require changes your booking for any reason we will make every effort to accommodate any requests. There is a £30 (US $53) administration fee per week for this service.

9. In the unlikely event that circumstances beyond the Owner's control necessitate the cancellation of the rental arrangement, the Owner reserves the right to cancel any bookings at any time and will only be liable to refund monies already paid by the Guest. Furthermore, the Owner cannot guarantee that all the facilities described in their brochure or website will be available.

10. Accidental Damage Waiver
The Guest has paid an Accidental Damage Waiver (ADW) premium to the Company or the Owner (amount shown on the Rental Agreement) prior to arrival this will give cover up to £250/$450. The Guest agrees that the Party Leader remains responsible for all loss from the property or its inventory during the Rental Period. The Guest must check that the home is in order and no damage is visible or shortage to inventory is evident within one working day (During office hours). Where a Guest is found to have brought a pet to the property, a bill of £200/$350 will be made to the Guest to compensate for additional cleaning requirements, which the Guest agrees to pay within 14 days.

 

The Guest accepts that the Company or the Owner will charge additional fees to cover:

a. Non-return of keys.
b. Loss or breakage of inventory items.
c. Damage to the Property or its equipment.
d. Unauthorised Pets.

Where loss or damage to the Property, the inventory, or equipment exceeds £200/$350, the Owner or the Owner will bill the Guest for the shortfall, which Guest agrees to pay within 14 days. In the event that the Guest fails to pay any such shortfall, the Owner reserves the right to exercise any legal remedies to pursue the amount owed by the Guest. Where the Owner finds damage or loss to the Property following the Guests departure that, in the view of the Company, constitutes malicious or wanton damage, the Owner reserves the right to notify law enforcement authorities and prosecute, in addition to billing the Guest for the full amount of repair or replacement, which the Guest agrees to pay within 14 days.

11. No liability is accepted by the Owner for loss of main services or failure of appliances, nor for the consequences of the actions or omissions of persons who may control supply of mains service, nor any actions taken in the vicinity of the property by any authority over which there is no control by the Owner. Furthermore, it is possible that some construction work may take place in the area of new homes. The Guest should establish the status of the development prior to booking.

12. The property is available after 4:00 p.m. on the day of arrival and must be vacated by 10:00 a.m. on the day of departure. Failure to comply with this may result in extra rental charges which the Guest agrees to pay. The Guest will be charged an extra days rental if these times are acceded.

13. The Owner does not accept any liability for injury, damage or loss caused by any reason or for any claim made as a result of this booking and/or the subsequent holiday. The Guest is responsible for taking out an adequate insurance policy(ies) to cover all risks. This waiver is also applicable to people visiting the property as guests of the Guest(s).

14. The Owner does not accept any liability for injury, damage or loss caused, or for any such claim by a third party as a consequence of actions by the Guest(s) and other people occupying the property during the period of the let.

15. An additional fee will be levied if the Guest requires the pool to be heated during their stay. Guests may use the swimming pool at their own risk. They should always observe the safety rules listed in the Information and Safety Book held in the home and observe the pool safety notice displayed in the pool area.

16. Pool heating will be switched on on the day ordered and may take some time to heat the pool to optimum temperature. Having ordered pool heating, The Owner is not responsible for the weather and, if it's warmer than expected, pool heating still has to be paid for. The solar blanket must be used when pool is not in use (especially at night) or the heater will not function correctly.

17. The heater is a mechanical device, as with any mechanical device it can be subject to electrical / mechanical failure. If such an occurrence was to happen, every effort will be made to repair the heater. If the guest has paid for pool heat, then we shall refund only the days you are without pool heat. We cannot and will not refund for anything that has not been paid for.

18. The pool is cleaned and chemically balanced every week for your safety and comfort; however on rare occasions it may be necessary to apply extra chemicals to the pool to maintain safe and correct chemical levels. Should this occur during your stay it will be necessary for you to be out of the pool for a period of 12-24 hours for safety reasons.
Swimming pools are dangerous and ours is not to be used by children without adult supervision.

19. As owners of the property, we, our servants or agents, will not be liable for any loss or delay occasioned by any of the following: strikes, riots, political unrest, war or the threat of war, terrorist activities, industrial disputes, fire, flood, technical/weather problems to transport, aircraft, closure of airports, or any other event beyond the owner's control.

20. The maximum occupancy is 10 persons for the villa and is determined by the authorities within strict guidelines for fire safety. Please note that contravention of the above will render your booking void, all moneys paid will be forfeited and you will be asked to leave the villa immediately without further compensation.

21. For the comfort and safety of guests, smoking is not permitted in the home. Smokers may do so in the pool/patio area. There will be additional cleaning charge if guests choose to ignore this condition of booking. By law the property is hardwired with smoke detectors. It is an offence to interfere or obstruct them.

22. Animals and pets are not permitted in the home. Where guests are found to have brought pets in to the home without written permission, a bill of £200/$350 will be made to the guest to compensate for additional cleaning requirements, which the guest agrees to pay within 14 days

23.
It is a condition of the rental that you should be considerate in your behaviour and keep noise levels to a reasonable level so as not to disturb our neighbours. An adult must accompany persons under the age of 18. At no time should children be left in the property on their own.

24. Complaints: We sincerely hope you do not have any! ...But in the unlikely event that you wish to register a complaint during your holiday, contact the property management company immediately and follow this up with a letter. Give a copy to them and send us a copy on your return. Unfortunately we are not always able to control the components of your rented accommodation and it is possible that an advertised facility may be withdrawn or changed due to circumstances beyond our control and for which we cannot accept liability.

25.  Check Out Procedures . Guests agree to abide by the checkout procedures outlined within the guest manual in the home. If the home is left excessively dirty and the procedures were not followed, there will be an additional cleaning fee charged via invoice to the guest.

Julie, Kelvin & Martin McDonald.

Phone; 01359 251895
E-Mail Click Here

IT IS STRONGLY RECOMMENDED THAT GUESTS TAKE OUT TRAVEL INSURANCE TO COVER CANCELLATION FEES AND ANY OTHER LOSSES WHICH MAY OCCUR